Frequently Asked Questions

Question: #1 When do your trips depart

Our schedule tours depart daily at :

11h00 and 14h00 during April – November

11h00, 14h00 and 17h00 December – March

Bookings are essential as trips are weather dependent and we do require a minimum amount of people per tour.

Question #2 Where can we find you

Keurbooms Ferries are located 5km from Plettenberg Bay on the N2 inside the Keurbooms River Nature Reserve.

Map Location

Question #3 How do we book a tour

You can click on the Contact us page and send us an email or give us a call. All the details are listed on our Contact Us .

It is always better to contact us a couple of days before you want to book a trip, so that we can advise availability .

Question #4 What do we bring along

We do not supply any food or drinks on our tours during covid,

You are welcome to bring along your picnic, drinks and swimming costumes,

A jacket is always recommended, as we cannot control the wind.

Please make sure that all electronic equipment is secure in water proof containers.

Sunblock and mosquito cream is always a good thing to bring along for the forest area.

Question: #5 How do we pay

Payment is either done with electronic transfer – EFT prior to arrival,

Or payment can be made on arrival at the boats.

Question #6 Can we bring our dogs

No Dogs or any type of pets are allowed inside the Keurbooms River Nature Reserve.

Question #7 Is this tour suitable for all ages

We welcome all ages on the boats.

It is a gentle Cruise up into the forest, from the car park you will walk straight onto the Jetty and into the boat.

When we get to the beach, we put out a walkway, so you don’t get your feet wet.

Question #7 How should we dress for the trip

What ever you would wear to a day at the beach, and remember to bring along sunblock.

It is always advisable to bring along a jacket or sometime warm, as it can be a bit chilly on the way back through the gorge.

Question #8 How long before the time should we arrive

During Peak season you need to be at the Jetty half an hour before departure.

Low season you need to be at the Jetty 15 minutes prior to departure.

Question #9 How Many people does the boat take on a trip

The boat takes up to 20 people per tour, but now during covid we keep seats open as not to over crowd.

Question #10 Is there a minimum amount of people required per trip

We have a minimum requirement of bookings per trip, that is why is is essential that you call a couple of days before so that we can advise what is availably.

Question #11 Which is the best time of day to do the tours

During the winter months, the morning tour is always advisable, as it can get chilly up in the gorge late afternoon. Up in the gorge we loose the sun a lot quicker and it can be quite windy in the afternoons.

In Summer months, depending on your group, families with small children prefer the 11h00 or 14h00 tour, as they have an amazing time up in the forest. The water is warm and very safe to swim in.

Late afternoon tours are best for birding, as the river is a lot quieter and it is not so hot, but we can not guarantee that you will see the wild life.

Question #12 What is the Cape Nature Conservation Charge

Nature Conservation charges R60.00 Adults and R40.00 Children (12 years under) concession entrance fee for all that entry into the Nature Reserve. If you have Wild Cards, you are able to use them to gain entrance.

You will have to pay this fee at the gate on arrival. This will allow you full day access to the picnic and braai area at the entrance known as al kantmooi. There are braai, gazebo, and toilet facilities available with large grass area where you are able to enjoy ball games with your children. There is water frontage which will allow you water access to swim in the Keurbooms river. So after a memorable ferry cruise relax and enjoy the rest of your day in beautiful surroundings.

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